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 | | | Mobil 1 Motor Oil Limited Warranty | |
This is a limited warranty covering the Mobil 1 motor lubricant you purchased.
ExxonMobil warrants its lubricants to be free from defects and will replace
any Mobil lubricant that is defective. For all vehicles follow the recommended
oil change interval in your owner's manual. ExxonMobil warrants that the
Mobil 1 lubricant you purchased will protect your vehicle’s critical engine
parts from oil related failure. If not, provided the engine was serviceable at
the time the oil was installed, Exxon Mobil will have your vehicle repaired
and replace the oil at no cost to you.
ExxonMobil Lubricants & Petroleum Specialties Company, a division of Exxon
Mobil Corporation ("ExxonMobil") provides this limited warranty to the
purchasers who use Mobil brand lubricants in their vehicle.
This limited warranty covers the Mobil 1 lubricant and critical engine parts
lubricated by the lubricant.
If there is equipment failure related to the Mobil brand lubricant you
purchased, ExxonMobil will repair any equipment damage directly caused by a
defect or malfunction of a Mobil lubricant, provided that the lubricant was
selected and maintained in accordance with specifications of the original
equipment manufacturer or the written instructions (which includes product
packaging) of ExxonMobil.
To file a claim under this Limited Warranty, you must:
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Upon discovery of the damage (but not later than six (6) months from the date
the damage occurred) call 1-800-AskMobil.
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Allow an ExxonMobil representative to examine the equipment and maintenance
records, if available, and provide proof of purchase to determine the extent
of the damage and to confirm that a Mobil lubricant was the cause.
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Allow an ExxonMobil representative to obtain an oil sample from the engine for
oil analysis at no cost to you to assist in determining the cause of the
equipment failure.
This Limited Warranty excludes:
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Mobil lubricants used in mechanically deficient equipment as a result of
abnormal operation; negligence; abuse; damage from casualty, shipment or
accident; or, equipment modification done without written authorization from
the OEM.
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Situations where the OEM required lubricant standards do not match those
stated by Mobil without written approval from ExxonMobil.
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Mobil lubricants that have been used in conjunction with any other product or
additive that has not been authorized for use by ExxonMobil.
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Failure of equipment due to a pre-existing condition that is unrelated to the
use of Mobil lubricants.
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Repair or replacement of equipment due to normal wears.
The remedy provided here will be your only recovery against ExxonMobil. You
will not be able to recover incidental or consequential damages. Some states
do not allow the exclusion of or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state.
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