|  | |
 | | | Mobil Clean High Mileage Motor Oil Limited 5000 Mile or 6-Month Warranty | |
This is a limited warranty covering the Mobil Clean High Mileage lubricant you
purchased. ExxonMobil warrants its lubricants to be free from defects and will
replace any Mobil lubricant that is defective. For vehicles covered by a
warranty, follow the vehicle's oil life sensor or the oil change interval
recommended in your owner's manual. Follow your owner's manual if the vehicle
is operated in any of the following severe services: racing or commercial
applications including taxis, limousines, etc.; frequent towing or hauling;
extremely dusty or dirty conditions; or under excessive idling conditions. If
your vehicle has exceeded the duration of the manufacturer’s warranty,
ExxonMobil warrants that the Mobil brand lubricant you purchased will protect
your vehicle’s critical engine parts from oil related failure for 5,000 miles
or 6 months, which ever comes first. If not, provided the engine was
serviceable at the time the oil was installed, Exxon Mobil will have your
vehicle repaired and replace the oil at no cost to you.
ExxonMobil Lubricants & Petroleum Specialties Company, a division of Exxon
Mobil Corporation ("ExxonMobil") provides this limited warranty to the
purchasers who use Mobil Clean High Mileage lubricant in their vehicle.
This limited warranty covers the Mobil Clean High Mileage lubricant and
critical engine parts lubricated by the lubricant.
This limited warranty is valid for 5,000 miles or 6 months from the date
[purchase or installation], whichever is earlier.
If there is equipment failure related to the Mobil brand lubricant you
purchased, ExxonMobil will repair any equipment damage directly caused by a
defect or malfunction of a Mobil lubricant, provided that the lubricant was
selected and maintained in accordance with specifications of the original
equipment manufacturer or the written instructions (which includes product
packaging) of ExxonMobil.
To file a claim under this Limited Warranty, you must:
-
Upon discovery of the damage (but not later than six (6) months from the date
the damage occurred) call 1-800-AskMobil.
-
Allow an ExxonMobil representative to examine the equipment and maintenance
records, if available, and provide proof of purchase to determine the extent
of the damage and to confirm that a Mobil lubricant was the cause.
-
Allow an ExxonMobil representative to obtain an oil sample from the engine for
oil analysis at no cost to you to assist in determining the cause of the
equipment failure.
This Limited Warranty excludes:
-
Mobil lubricants used in mechanically deficient equipment as a result of
abnormal operation; negligence; abuse; damage from casualty, shipment or
accident; or, equipment modification done without written authorization from
the OEM.
-
Situations where the OEM required lubricant standards do not match those
stated by Mobil without written approval from ExxonMobil.
-
Mobil lubricants that have been used in conjunction with any other product or
additive that has not been authorized for use by ExxonMobil.
-
Failure of equipment due to a pre-existing condition that is unrelated to the
use of Mobil lubricants.
-
Repair or replacement of equipment due to normal wears.
The remedy provided here will be your only recovery against ExxonMobil. You
will not be able to recover incidental or consequential damages. Some states
do not allow the exclusion of or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state.
| |
|
